SIA’s Krisflyer: worst frequent flyer programme?
SIA’s KrisFlyer sucks big time.
I received an email from Krisflyer announcing certain promotions.
I had been trying to contact Krisflyer regarding my membership but its website takes you on a merry go round when I tried to send an online feedback.
So I said Aha, now I can reply. But my reply (queries on my membership) “bounced” back and was not delivered to Krisflyer.
Apparently Krisflyer does not welcome feedback. S
With this sort of poor customer service, no wonder SIA is slipping.
KrisFlyer’s frequent flyer programme must be the worst among premium airlines.
Shape up, Krisflyer!
SIA’s CEO, do something.
SIA is definitely at the back of the queue when it comes to my next trip.
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