Posts Tagged ‘woodlands checkpoint

JB toll hike: signs of JB businesses meltdown?

August 2, 2014

JB ICQ implemented the new toll rates for inbound and outbound (new) yesterday. Curious to know the effect that would have on Singapore motorists, I checked the traffic situation for the morning rush hour. Lo and behold, the Woodlands Checkpoint was deserted when normally it would be bumper to bumper traffic heading to JB. So […]

Woodlands Checkpoint Congestion: why is ICA indifferent?

June 10, 2014

Any business that conducts itself with indifference to its customers would soon find them boycotting it. This why big companies like Apple have customer support, winning them loyal customers. Government agencies should adopt a similar mindset of customer service. One government agency that cares about this is CPF which is very much in the news […]

Woodlands Checkpoint congestion: ICA is the culprit

May 25, 2014

Daily afffair: congestion tailback from Singapore immigration to Malaysia immigration checkpoint.  At a JB car wash I asked a Malaysian,”Do you often go to Singapore?” “I used to occasionally but ever since the congestion at your Woodlands checkpoint I’ve stopped crossing over. That includes many of my friends. It’s normal even on a weekday to […]

Woodlands Checkpoint: good move by ICA

February 18, 2010

Returning to Singapore from Malaysia today, I was pleasantly surprised by the smooth traffic at Woodlands Checkpoint. This was largely due to the opening up of another lane exiting the Checkpoint after customs clearance. Normally after customs clearance there’s only one lane to exit, leading to congestion and slow-moving traffic. There’s another lane available for […]